Introduction
This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use our Services. It informs you of your privacy rights and how data protection laws safeguard you.
By using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions & Interpretation
Key Terms
The Information We Collect
We collect information when you use our Services. This consists of data you actively provide, data collected automatically, and details received from third-party sources.
1Information You Provide Directly
When creating an account, we ask you for personal details to set up your credentials, identify you, and protect your security:
- Full Name (Legal Name)
- Username
- Email Address
Note: Specific Braidzo Labs applications may require additional verification information (such as age or phone number) as outlined in their respective policies.
You may choose to submit feedback, report bugs, or participate in surveys where you provide additional inputs.
2Information Collected Automatically
Details of your device including IP address, operating system version, browser parameters, unique device identifiers, and diagnostics metadata.
Log and interaction tracking, recording how and when you navigate the Services (e.g., screens visited, features utilized, and specific events triggered).
3Information From Other Sources
We may receive information about you from external platforms. For instance, when you interact with our official social media handles on other platforms, we may collect your username and associated profile metadata provided by that network.
How We Use Your Information
We process data to maintain, secure, and customize your experience. The information may be uploaded to our servers, hosted by a service provider, or stored locally on your device.
Contractual Fulfillment
- Service Provisioning: Providing and maintaining access to our products.
- Account Administration: Managing your credentials, access roles, and preferences.
- Communication: Contacting you for security verifications, updates, and transactions.
Legitimate Interests
- Security Operations: Protecting the integrity of our platform, preventing fraud, and enforcing policies.
- Product Enhancement: Running tests, analyzing analytics, and releasing updates.
- Marketing: Introducing new tools or features you might like (subject to opt-out).
Other legal grounds: We also use data to comply with statutory legal duties (such as court mandates or tax regulations) or process items based on your explicit consent (which you may revoke at any time).
Data Retention Policy
We retain your Personal Data only for as long as necessary to fulfill the specific purposes outlined in this Privacy Policy.
In accordance with the Digital Personal Data Protection Act, 2023, we will not store or retain personal details beyond the period required for lawful, authorized purposes. Once the retention window closes, or if consent is withdrawn, your Personal Data will be securely deleted or anonymized unless retaining it is mandatory under applicable Indian law.
Data Transfer Policy
Your information, including Personal Data, may be processed at our operational office and inside cloud facilities where involved third-party processors reside. This means your data may be transferred to and maintained on systems located outside your home state or country, where data protection rules may differ.
Your submission of data and agreement to this policy constitutes consent to those transfers.
Children's Privacy Policy
We are committed to protecting the privacy of minors and complying with age-based data regulations. We do not knowingly collect personal data from individuals under the age of 18 without verifiable parental consent.
Age Restrictions & Requirements
By using Braidzo Labs Services, you represent that:
- You have obtained permission from your parent or legal guardian, and
- They have reviewed and agreed to our Terms of Service and Privacy Policy on your behalf.
If we discover that a minor's data has been gathered without appropriate parental approval, we will act promptly to purge that information. Parents or guardians may contact us at support@braidzolabs.com to request removal.
Delete/Update Your Account & Information
As a Data Principal in India under the DPDP Act, 2023, you hold key statutory rights regarding the collection and processing of your personal information:
You have the right to request a summary of the personal details processed by us, inspect it, and request adjustments or corrections to inaccurate information.
You have the right to request that we delete or erase your Personal Data. Where supported by our systems, you can delete details directly from your account settings, or contact us to handle the erasure.
Disclosure of Your Information
We may share your Personal Data in the following circumstances:
1. Business Operations & Mergers
If we undergo a business merger, acquisition, restructure, or asset sale, your personal info may be transferred. We will notify you before the data transfer takes place and before it falls under a different policy.
2. Legal & Regulatory Mandates
We may disclose your personal records if forced by law, or in response to valid actions from public authorities (such as a tribunal or regulatory authority).
3. Safety, Defense, & Other Grounds
We may share data in good faith when we believe disclosure is necessary to defend our rights or properties, prevent wrongdoing, secure user/public safety, or shield against legal liability.
Third-Party Services Policy
We do not sell your personal data to anyone. To support and optimize website and portal services, we utilize standard third-party tools.
Web Analytics & Advertising
Utilized to display advertisements across our official websites.
Used to track metrics and evaluate standard user traffic patterns on our sites.
What do these services collect?
Browser settings, IP address, approximate geographical region, active navigation activity (clicks, pages viewed), and standard advertising identifiers.
Security & Policy Updates
Data Security
We execute industry-standard technical measures to safeguard your Personal Data. However, please remember that no method of online transmission or storage system is 100% secure. While we apply commercial safeguards, we cannot guarantee absolute data security.
Policy Amendments
We may adjust this policy over time. We will post any updates here and notify you via email or a prominent notification interface before amendments take effect. Please check this page regularly to keep updated.
Contact Information
If you have questions about this policy, or wish to exercise your rights under the DPDP Act, feel free to contact us: