BL
Braidzo Labs
Help Center

Frequently asked questions

How do I earn credits?

Complete daily streak actions and watch eligible video ads to earn BRZ credits.

How do reward redemptions work?

Go to the rewards section inside the app, choose an available reward, and redeem using your credit balance.

My credits are not updating. What should I do?

Wait a few moments for sync, then retry. If the issue continues, contact support at support@braidzolabs.com.

Can I use the app without authentication?

No. Core reward actions require account verification for fraud prevention and reward security.

How do I delete my account?

To delete your account, submit an account deletion request using your registered email address. We process all deletion requests within 7 business days.